TERMS OF BUSINESS

1. WORK

1.1 All work carried out, whether experimentally or otherwise, at the client’s request shall be charged.

1.2 Should work be suspended at the request of or delayed through any default of the client for a period of 28 days, the company shall then be entitled to payment for work carried out, materials specially ordered and other additional costs including storage.

1.3 Proofs of all work may be submitted for client approval and the company shall incur no liability for any errors not corrected by the client in proofs so submitted.

1.4 Intellectual Property. Any works, copyrighted, ideas, discoveries, inventions, patents, products, or other information (collectively, the “Work Product”) developed in whole or in part by the company in connection with the services shall be the exclusive property of the client. Upon request, the company shall sign all documents necessary to confirm or perfect the exclusive ownership of the client to the Work Product.

2. WEB SITE DESIGN

2.1 All site codes and rights pertaining thereto belong solely to iResolutions until such time as payment has been received whereupon ownership will transfer to the client.

2.2 The initial three month maintenance period includes amendment of the site content only. It does not include additional extra pages beyond those already agreed, nor re-design of the site. Should additional extra pages or re-design be required, this work will be carried out at extra cost.

2.3 Renewal of domain names and/or hosting packages is the responsibility of the client, unless agreed otherwise in writing.

3. DELIVERY AND PAYMENT

3.1 Delivery of work shall be accepted when tendered and thereupon or, if earlier, on notification that the work has been completed, the ownership shall pass and payment become due.

3.2 First payment (25% of total invoice) becomes due 14 days from agreed completion of initial design of the website. Once this has been received the content of the website will be developed to completion.

3.3 If annual web hosting and domain name renewal is arranged by the company on behalf of the client, notice will be sent to the client before the expiry date to ensure continuous service. If the client does not renew the domain name before the expiry date, the company cannot guarantee that the domain name will still be available after that time or that the website will still be live. If web hosting is not renewed before expiry, the website will be taken offline and all associated email accounts will be closed. There will be a reconnection fee to reinstate the account of £50.

3.4 Ongoing maintenance after development will be carried out at £50 per hour with a minimum of 15 minutes being charged for any works undertaken.

3.5 Final invoice(s) are due for settlement within 14 days of the website becoming ‘live’, unless otherwise agreed in writing. Should payment not be received within that time, your website will become temporarily unavailable until funds have been cleared.

3.6 Accounts that are more than 14 days overdue will be passed to a credit management company who buy our overdue accounts. You will then become liable for their charges for the overdue account. This could also affect your credit rating.

3.7 Quotations for work exclude delivery and/or collection charges where appropriate. Delivery and/or collection is dependent on staff availability, after 5.00pm or by prior arrangement only for any other times.